Last updated: 08/08/2025
Lurniq (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and volunteer programs.
Information We Collect
A. Information You Provide Directly
- Name, email address, phone number, and other contact details.
- Account registration details (username, password).
- Volunteer application information (skills, availability, interests).
- Content you submit (feedback, media, messages).
B. Information Collected Automatically
- IP address, browser type, device information, and operating system.
- Usage data such as pages visited, time spent, and navigation paths.
- Cookies and similar tracking technologies (see Section 8).
How We Use Your Information
We use your information to:
- Provide and improve our website and services.
- Communicate with you, including sending verification codes and updates.
- Personalize your experience on our platform.
- Maintain security and prevent fraudulent activities.
- Comply with legal obligations.
How We Share Your Information
We do not sell your personal information. We may share your information:
- With service providers who perform functions on our behalf (e.g., hosting, email delivery, analytics).
- With partners when necessary for volunteer coordination or project participation.
- For legal reasons when required to comply with laws, regulations, or valid legal processes.
- In business transfers if Lurniq undergoes a merger, acquisition, or asset sale.
Data Retention
We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for certain processing activities.
- Request a copy of the personal data we hold about you.
- Lodge a complaint with a privacy regulator.
To exercise these rights, contact us at privacy@lurniq.com.
Security
We implement technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to children under the age of 16. If we learn that we have collected personal information from a child without parental consent, we will delete it promptly.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings.
- Improve website functionality.
- Analyze usage for better service delivery.
You can adjust your browser settings to refuse cookies, but some features of our site may not work as intended.
International Data Transfers
If you access our services from outside Canada, your information may be transferred to and processed in countries with different data protection laws. We take steps to ensure your data receives adequate protection.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Last updated” date. Continued use of our services after changes means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
📧 privacy@lurniq.com